NLG Finish Warranty
LIMITED 5 YEAR WARRANTY
For NLG Factory Finishes
This warranty applies to the factory finish.
If the finish is properly maintained and subject to the exclusions stated below, NLG warrants that for a period of 5 YEARS from the date of original purchase by a retail consumer or a builder, NLG’s factory-finished doors will not peel, crack, blister or fade excessively as a result of defects in manufacturing or materials. NLG grants these warranties only to the original purchaser of the door and the original resident of the building where the door was installed. This warranty only covers the door and does not apply to any factory finished components that may be sold in combination with the door. THIS WARRANTY IS NOT TRANSFERABLE AND ONLY APPLIES TO DOORS INSTALLED IN RESIDENTIAL PROPERTIES.
THE FOLLOWING ARE NOT DEFECTS AND ARE NOT COVERED BY THIS WARRANTY:
- Slight variations in the color or texture of the finish,
- Moderate color fading resulting from exposure to normal atmospheric conditions (sun, rain, etc.),
- Damage caused by a third party or something other
than a defect in the manufacture or material used by NLG (i.e. abuse, improper use, vandalism, impact by a foreign object, act of God, fire or other casualty, damage caused by improper handling, storage or installation by freight carriers, distributors, installers or other parties).
THE FOLLOWING CIRCUMSTANCES WILL VOID THE WARRANTY:
- Failure to maintain the finish in accordance with the written maintenance instructions*;
- Exposure to air pollutants such as acid rain and to chemicals such as acids, salt or fumes;
- Any failure or settling of the structure/building/ foundation into which the door is installed,
- Installation of a non-vented storm door over the fiberglass door;
- Damages caused by attempts to repair or re-finish the door, or
- Other causes beyond NLG’s control.
*MAINTENANCE INSTRUCTIONS: Proper maintenance will not only protect your door during the warranty period, it will also extend the life of the finish. The door should be regularly cleaned with non- abrasive soap and water; no chemical cleaners should be used.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY. MOREOVER, IN
NO EVENT WILL NLG BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you specific legal rights. Other rights vary from state to state and may apply to you. Some states and federal laws do not allow the exclusion of implied warranties. In the event these laws apply, then the length of any implied warranty shall be one (1) year or the shortest time in excess of one year permitted under applicable law. Similarly, some states do not allow the exclusion or limitation of consequential damages and, if applicable, this limitation will not apply.
If a defect occurs, NLG, at its sole option, will replace the door, repair the finish, or pay the owner the original purchase price. NLG WILL NOT PAY THE COSTS OF LABOR FOR
THE INSTALLATION OF ANY REPLACEMENT DOOR. NLG’s MAXIMUM LIABILITY IS LIMITED TO THE AMOUNT OF THE ORIGINAL PURCHASE PRICE OF THE DOOR. The duration of the original warranty will not be extended even if NLG replaces or repairs the product.
If you have a warranty claim, please notify your NLG Dealer. Include in the notice the following information: (a) description of door and the specific information located on the top of the door; (b) name and address of owner and installer; (c) proof of sale; and (d) detailed explanation of the defect.