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NLG Door Warranty

Subject to the limitations and conditions set forth below, NLG warrants the door will be free of manufacturing defects in material and workmanship for a period of twenty-five (25) years from the date of its original installation. NLG grants this warranty only to the original purchaser of the door and the original purchaser of the building where the door was installed. THIS WARRANTY IS NOT TRANSFERABLE.

The warranty excludes any defects in the coating on the door or any glass inserts or other accessories. Also excluded are defects resulting from (1) exposure to chemicals, acid or fumes; (2) improper use; (3) improper installation; (4) improper maintenance; (5) water-related damage; or (6) a failure to follow any applicable installation, care or maintenance instructions.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY. MOREOVER, IN NO EVENT WILL NLG BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you specific legal rights. Other rights vary from state to state and may apply to you. Some states and federal laws do not allow the exclusion of implied warranties. In the event these laws apply, then the length of any implied warranty shall be one (1) year or the shortest time in excess of one year permitted under applicable law. Similarly, some states do not allow the exclusion or limitation of consequential damages and, if applicable, this limitation will not apply.

If a defect occurs, NLG, at its sole option, will furnish a replacement door, repair the door or refund the original purchase price. NLG’S MAXIMUM LIABILITY IS LIMITED TO THE AMOUNT OF THE ORIGINAL PURCHASE PRICE. NLG WILL NOT PAY THE COSTS OF LABOR, INSTALLATION OR FINISHING FOR ANY REPLACEMENT DOOR. No representative of NLG or any other person has any authority whatsoever to assume for NLG any other liability or responsibility in connection with the door warranted herein.

If you have a warranty claim, please notify your NLG Dealer. Include the following information in the notice:

  1. description of door;
  2. name and address of owner and installer;
  3. proof of sale
  4. detailed explanation of defect.